Privacy Policy

Privacy Policy

Last updated: Jun 24, 2026 2:37 AM

We value your privacy very highly. Please read this Privacy Policy carefully before using the SVibes application (the “Application”) operated by Mocha Innovations LLC, a(n) Limited Liability Company formed in Delaware, United States (“us, we, our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to or use of the Application is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including but not limited to visitors, users and others, who wish to access or use the Application.

By accessing or using the Application, you agree to be bound by this Privacy Policy. If you disagree with any part of this Privacy Policy, you do not have our permission to access or use the Application.

What information we collect and store

We collect and store any and all information that you enter on this Application. In the last 12 months, we have collected the following information about individuals using our Application:

We are not required to collect this information by a law, court order, nor by a tribunal order.The provision of this information is voluntary but you may be required to provide some information to use certain Application features.

Note that we use your personal information for the purposes of profiling and automated decision making. Please see the “Your Rights” section below for more information regarding exercising your privacy rights related to profiling and automated decision making.

Note that we do not use your personal information for the purpose of targeted advertising. Please see the “Your Rights” section below for more information about exercising your privacy rights regarding targeted advertising.

We do not collect nor use your personal information to train large language models.

With whom we share your personal information

In the last 12 months, we have disclosed the personal information below to the following third parties for the following reasons:

We will not share your actual consent to receiving SMS messaging with any third parties or affiliates. This means that when you consent to receiving SMS messages from us, this will not automatically opt you into receiving SMS messaging from any other company.

SMS messaging

We will only send you SMS messages if you consent to us doing so. We obtain SMS consent via opt-in messages when you subscribe to receive text messages. If you opt in, we will send you informational messages. Our SMS program can be described as follows: We only send secure One-Time Passwords (OTP) for account authentication and login verification. All messages will originate from Various short codes managed by our authentication provider (Firebase).. We will send you messages Only upon user request during the login or account recovery process.. Please note that messaging frequency may vary. Message and data rates may apply.

You may opt out of SMS messages at any time by texting “Stop”. You may also opt out by emailing us at support@svibes.app. If you would like to re-subscribe to receiving SMS messages from us, you can do so by re-enrolling through the application. If you need assistance with SMS messaging, you can obtain that assistance by contacting us. For additional information regarding SMS messaging, please read our Terms of Service: https://svibes.app/terms.

How we protect your personal information

We have implemented the following measures to protect and safeguard your personal information:

• Limiting the amount of personal information that we collect to strictly necessary only
• Using SSL encryption or other secure technologies when receiving or sending personal information beyond internal networks
• Destroying and/or deleting personal information once we no longer need it
• Training our employees on best security practices
• Maintaining up-to-date software and safeguards
• Physically and/or logically separating systems containing personal information from public networks such as the Internet

Sale of your information

We do not sell your personal information.

Please see the “Your Rights” section below for more information about exercising your privacy rights regarding sales of your personal information.

Cookies

This website uses cookies. For details about the cookies we use and how to control them — including opting in or out of analytics cookies — see our Cookie Policy at https://svibes.app/cookies.

Children's privacy

This Application is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform them that they cannot use this Application.

Analytics programs

This Application uses Google Analytics to collect information about you and your behaviors. If you would like to opt-out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Security and spam prevention

This Application uses reCAPTCHA. ReCAPTCHA is a service from Google that helps distinguish between humans and bots, thereby helping prevent spam. reCAPTCHA works by collecting hardware and software information, such as device and application data and the results of integrity checks, sending that data to Google.

Information retention

We retain the following personal information for the following periods of time:

Child safety reporting

Where we detect apparent child sexual abuse material (CSAM) or conduct that sexualizes a minor, we preserve the relevant content and report it to the National Center for Missing & Exploited Children (NCMEC) and/or law enforcement as required by law. Related evidence is retained as long as necessary for that reporting and any resulting investigation.

Profiling

We use the information that we collect about you for profiling. Profiling is any form of automated processing of personal information consisting of the use of personal information to evaluate certain personal aspects relating to a person, in particular to analyze or predict aspects concerning that person’s performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements. We use the following logic to conduct profiling: We collect profile information including the user's age, gender identity, interested gender, and interests. Our automated matching engine analyzes this profile data to dynamically generate personalized conversation starters and to ensure that our tailored local events maintain specific demographic ratios (such as enforcing gender balance or age brackets based on the event's intent)..

Automated decision-making

We use the information that we collect about you for automated individual decision-making. Automated individual decision-making is making a decision solely by automated means without any human involvement. We use the following logic to conduct automated decision-making: We use an automated content moderation API to scan user-uploaded profile pictures and video call snapshots. The system analyzes the image against strict safety thresholds (such as detecting nudity, gore, or the presence of minors). If an image violates these community safety thresholds, the system automatically rejects the upload and may automatically suspend the user's account. Additionally, we use automated spatial algorithms to calculate a user's geolocation to determine which events to display to them.
We also use automated tools to screen the text of messages sent in chat for safety violations — including hate speech, threats, harassment, scams, and sexual content involving minors. Messages that trigger a violation may be blocked, and flagged conversations may be reviewed by our trust & safety team and retained as evidence. We do not use message content for advertising or to train large language models..

Your rights

All visitors or users of this Application have the following rights with regard to their personal information:

1. The right to confirm whether we are processing your personal information.
2. The right to access the personal information that we hold about you.
3. The right to know what personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information was collected, the business or commercial purpose for collecting, selling or sharing personal information, the categories of third parties to whom we disclose the personal information.
4. The right to know whether your personal information is sold or disclosed and to whom.
5. The right to obtain a list of the specific third parties to whom we have sold your personal information.
6. The right to receive the personal information that we hold about you in a portable and, to the extent feasible, a readily usable format that allows you to transmit this information to another entity.
7. The right to ask us to transmit your personal information that we have collected on you to another provider, where technically feasible.
8. The right to request that we amend any of the information that we have collected about you.
9. The right to withdraw your consent to the processing of your personal information.
10. The right to request that we restrict the processing of your personal information.
11. The right to request that we delete some or all of the personal information that we have collected about you.
12. The right to lodge a complaint regarding our collection, sharing, and processing of your personal information with competent authorities in the proper jurisdiction.
13. The right to lodge a complaint regarding our collection, sharing, and processing of your personal information with us.
14. Residents of South Africa may lodge a complaint with the South Africa Information Regulator by visiting this page: https://inforegulator.org.za/complaints/.
15. The right to opt out of the use of your personal information for purposes of direct marketing.
16. The right to opt out of sales of your personal information.
17. The right to opt out of tracking of your location.
18. The right to opt out of the use of your personal information for the purposes of profiling in furtherance of decisions that could produce legal or similarly significant effects concerning you.
19. The right to opt out of the sharing of your personal information with third parties for the purpose of targeted advertising.
20. The right to opt out of the use of your personal information for automated decision making purposes.
21. The right to opt out of the use of your personal information for purposes of targeted advertising.
22. The right to not be discriminated against based upon your exercise of your privacy rights.
23. The right to limit the use and disclosure of your sensitive personal information.

You may also have the following privacy rights regarding profiling:

• The right to question the result of the profiling;
• The right to be informed of the reason that the profiling resulted in the decision;
• The right to review your personal information that was used in the profiling;

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to:

Mocha Innovations LLC
Privacy Officer
privacy@svibes.app
169 Madison Ave, STE 11564, New York, NY 10016, USA
United States

You can opt out of us tracking your location by adjusting the settings on your browser or device.

If you use our cookie consent banner to exercise your privacy rights, the opt out signal will be applied to your browser. If you opt-out by contacting us as stated above, your preference will be applied to your account and our databases, including offline sales.

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

• Phone number
• Email address
• Account name

Please note that we may be unable to process your request if you do not provide us with the above information.

You may also designate an authorized agent to exercise your rights on your behalf. You may designate an agent via any of the ways used to submit requests on your behalf. We will request the agent to verify that he or she has the authority to submit requests on your behalf. We will do so by asking the agent to submit the following information:

• Valid power of attorney

Please note that we may not be able to process your request if your designated agent and/or you do not provide us with the above information.

We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

You have the right to appeal a refusal to take action on a rights request. You may file an appeal to us at the contact information provided above. We will respond to most appeal requests within 60 days of receipt. In our response to your appeal, we will inform you of any actions taken or not taken and the reason(s) as to why. Normally, we do not charge a fee to process or respond to consumer requests. However, we may charge a fee for subsequent requests in a 12-month period as allowed by law.

Complaints

Residents of the United Kingdom may lodge a complaint with the United Kingdom Information Commissioner's Office by following the steps on this Lodge a Privacy Complaint (United Kingdom) page.

Accountability

The following person is accountable and responsible for our privacy practices and procedures:

Mocha Innovations LLC
Privacy Officer
privacy@svibes.app

You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. Residents of Canada may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this File a Privacy Complaint (Canada) page or calling 1-800-282-1376. Residents of Quebec may also lodge a complaint with the Office of the Privacy Commissioner of Quebec by filling out this Quebec Privacy Commission page or calling 1-888-528-7741.

Location of data processing

We process data primarily in the United States. Limited automated image moderation is performed by our provider (Sightengine) in the European Union.

Third-party websites

This Application may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Do Not Track

Do Not Track (“DNT”) is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support DNT. You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

Transferring data

We may transfer your personal information for processing to United States. This means that your information may be processed outside of your country of residence and it may be accessible to law enforcement and national security authorities of that country and jurisdiction. Please note that we have executed a contract with the data recipient(s) to ensure that the transfer of data affords you the same privacy protections as your country of residence.

Automated photo and video safety analysis

Profile photos and brief still frames from live video calls are analyzed by an automated moderation provider (Sightengine, operated by Kozelo SAS, France) to detect violations such as nudity, weapons, or the apparent presence of a minor — which includes automated face detection and age estimation. This is used only for safety moderation — never to identify you, and never to build a facial-recognition or "faceprint" database. The provider returns classification results to us and is contractually required to delete the images it processes within 90 days; unflagged video frames are deleted automatically on our shorter schedule, and only flagged content is retained for safety review, appeals, and legal reporting. We do not sell this data, use it for advertising, or use it to train AI models.

Questions

If you have any questions about this Privacy Policy, please contact us at support@svibes.app.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this application.

AI-generated profiles

Some of the profiles shown in the Explore discovery feed are AI-generated profiles that we create and operate. They are not real people and do not contain any real individual's personal information. They are clearly labeled as an "AI profile" in the Application, appear only in Explore, cannot be matched, connected, or messaged with, and will never contact you. Your interactions with them (such as liking or passing) are handled like your other in-app activity described in this policy — we may use them to tailor the people and events we recommend to you. We do not sell this information and do not use it for third-party advertising.